1. How is it making you a good vendor?
Business success on Jumia is highly dependent on stock management. Your customers don’t want to order an item which is not currently available in your stock.
– Update your stock level AT LEAST ONCE a day to make sure your Seller Center stock EXACTLY matches your physical stock.
– A customer is happy when the products he orders are AVAILABLE.
– A happy customer will come back to buy your products because he feels SECURE buying from you.
2. How to update your inventory one by one
Below are some instructions on how to update your inventory in Seller Center:
A/ On your Seller Center account, click on: Products → Manage products
B/ On the “Available” column, click on the pen. In the field “Allocated stock”, write the stock currently available.
3. How to update your stock massively
If you have several updates on your stock to do, you can use a template to save time.
A/ On your Seller Center account, click on: Products → Import products
B/ Then click on “Stock update (All SKUs)” to download the Excel file.
C/ In the Excel file, select all the column A. Then click on “Data” and on “Text to columns”.
D/ Then on the new window, select “Delimited” and click on “Next”.
E/ Choose “Other” in the field “Delimiters”, and tap “;”.
F/ Click on “Next” and “Finish”. Now your Excel file has 4 different columns and you can easily update the column C named “Quantity” with the stock of all your products.
G/ Finally, go back to your Seller Center Account. In the section”Import Products”, click on “Upload your file” and choose your file with all the stock updates. Click on “Upload File” (your file needs to be a .csv or a .xlsx file).
H/ – If the upload is successful, a confirmation message will appear in green.
– If the upload is not successful, a blue message will appear at the top: to see the errors you can either wait for the full report to be available or you can click on “Show Preview”.
4-You disagree with a penalty? Don’t worry we are here to help you!
– Raise a claim on the Internet: From Here
– Ask an agent in a Vendor Drop-Off: Drop-off Stations
