Holiday Mode
Jumia cares about you, that’s why we created the Holiday mode for you. Learn here how you could use the Holiday mode when needed.
What is the Holiday mode?
You can use the Holiday Mode feature to temporarily close your online store on Jumia. You can benefit from this feature in the following cases:
- You are on holiday for a predefined period and you won’t be able to fulfill the orders you receive.
- You don’t have enough product stock and want to stop displaying your products on the website.
- Holiday Mode prevents you from receiving purchase orders you cannot fulfill, which prevents you from getting penalties and improves your Seller Score.
How to activate the Holiday mode on Seller Center?
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Step one
A: From your Seller Center, click on “Settings” and click on “Your Profile”
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Step two
B/ Scroll down your profile page till you reach the bottom of the page where you will find the “Holiday” feature
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Step three
C: Determine the dates when your holiday begins and ends. Your store will automatically be closed from the date of the beginning of your holiday and will be automatically reactivated after the end date.
