How to Join JUMIA Express
In this section, you will learn how to join, send your first products, and sell them on JUMIA Express
To join JUMIA Express you will need to:
1- Attend the JUMIA Express training
2- Create an order (PO) to send your products to JUMIA warehouse
3- Schedule the delivery of your products (PO) to JUMIA warehouse
4- Prepare the PO for delivery by following JUMIA’s delivery instructions.
First: You must attend the JUMIA Express training, which you can book from here
Second: You can create a request (PO) to send your products to JUMIA Express warehouse by following the steps below
Next step is to follow your request status on JUMIA Express
Once you submit your request, our team will review it and approve based on the following points:
1 : Speed of orders: How frequent is the product purchased by customers.
2 : Return rate: Which means that if you receive a high number of returns for this product, this may affect the approved quantity for that specific product
3 : Seller rating: Approved product rating must be at least 2.5 to allow the seller to request a PO. Seller rating must be 4 or higher.
4: Sales rate: We also calculate the capacity for the products based on the space designated for each category at JUMIA warehouse.
Meanwhile, if you choose “send to warehouse” in the JUMIA Express section, you will find your order status as “Sent”
– You will receive an answer within 48 hours through the Seller Center with approval or rejection for the submitted request (PO) along with the approved quantity per SKU to be inbounded.
NB: Please note that the maximum number of unique items (SKU) in the order request (PO) should not exceed 50, and the total quantity to be inbounded per PO request should not exceed 500, and in the event that this is violated, the PO request will be canceled for not conforming to the conditions.
In the “Send to warehouse” section, you can toggle between different statuses of your request
Draft: Your PO request has been created at JUMIA Express, but it was not sent to JUMIA’s team. You need to send it, oit won’t get processed
Submitted: Your request is being processed and awaiting approval from our team
Proof needed: Request status changes during the quality check process by the warehouse team
Approved: You can go to the warehouse on the agreed, and deliver your products (Products must be matching the concerned PO request)
Received: Following the process of receiving your product in our warehouse and passing quality check, your request status will change to “Received”
Canceled: You request has been canceled
Rejected: Your request has been rejected by our team – to avoid rejection, read the described recommendations
What happens after your request is approved by JUMIA’s team?
Important tips:
- Please make sure that your request adheres to the recommendations before sending to JUMIA
- It is not allowed to send fresh foods (perishable) or botanical products.
- Breakable/Glass products will not be accepted
- Grocery products must be at least 6 months prior from expiration date
- Please make sure to show your best-selling products on JUMIA Express. JUMIA reserves the right to refuse any product that doesn’t have a positive sales history
You can now schedule your delivery at the warehouse
Once JUMIA’s team approves your request to send your products, you will be able to send your products to our warehouse
Schedule product delivery
Delivering products is an easy process
- Check the Seller Center to know your delivery order number (PO number).
- Book your appointment to inbound your products through the inbound scheduling tool (Explained below)
- Please make sure to arrive at the warehouse in a timely manner.
- Make sure to prepare and sort the products according to the inbound instructions.
- JUMIA’s warehouse team will conduct a quick quality check on the inbounded products
Please note: If you do not ship your products at the agreed date and time, your products may be refused, and you will be subject to a penalty
