How to manage your order

Jumia has made it easy for you to manage incoming orders from the first time the order is received to the process of delivering the product to the representative in just a few steps

1. How do you know that you get new orders to deliver?

A: Connect to your Seller Center account, and click on: Orders → Manage orders
B: All your new orders will be in the section Pending.

2. How do you process an order?

A: First, select the order you want to process, define its status on “Set status on ready to ship” and click on “Go”.
B: Then, choose a Vendor Drop-Off (VDO) station and click on “Create package & Next”.
C: Click on “All documents” and on “Shipping labels” to print all the documents you need: the delivery receipt, the shipping labels and the receipt.
Once those documents are printed, you can click on “Ready to ship”.

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