Ease of Shipping and Delivery
Jumia cares about making all operations easy on the sellers, which includes shipping and delivery.
Jumia offers a variety of shipping modules to their sellers to guarantee the quality of the products being delivered to your customers, besides providing low fees for product delivery and product storage at Jumia’s warehouses. Here you will find out more about the different delivery options we have to offer and any conditions recommended/required for each of them
What are the delivery options
Jumia offers different options to ship products from sellers to customers like drop off and pickup (Your goods at your warehouse) or through Jumia Express (Your goods at JUMIA’s warehouse).
First: Your goods at Jumia’s warehouse (Jumia Express)
You send your products to Jumia’s warehouse, and Jumia takes it from here. Once we receive the order, we will pack your products and deliver them to the customers.
Jumia ships your products to the customer
Jumia will handle packaging your products
Jumia will store your products
Jumia Express benefits:
- Jumia Express badge on all the products shipped by Jumia
- Once your products get the Jumia Express badge, your products will become more competitive and you will get access to loyal customers who are interested in the Jumia Express service
- The chance for your products to appear during clients’ search for the products they want to buy will increase
- Products shipped via Jumia Express get increased sales compared to products that are not affiliated with the Jumia Express shipping service.
- Once we receive the order from the customer, Jumia will handle everything from packing the products to shipping them to the customer.
- Jumia handles product return management (Receiving it from the customer, examining it and storing it in the warehouse)
Who is Jumia Express suitable for?
Shipping service via Jumia Express is suitable for your best sellers as it is the ideal way to save time and expand your business
Second: Your goods at your warehouse
If you choose “your goods at your warehouse”, you will keep your products in your own warehouse and you will pack them and deliver them to Jumia’s closest drop off center or hand them to the pick-up representative, then Jumia will deliver it to the customers
You must deliver orders to the Jumia drop off center or pick up representative within a maximum of 48 hours from receiving the order
You can pack your products using Jumia’s packing material or your own
You keep your products in your own warehouse
Who is “Your goods at your warehouse” suitable for?
Using “your goods at your warehouse” is perfect if you have your own warehouse and you sell a great variety of products with a low profit rate and you want to leave your delivery business to Jumia.
With the system “Your goods at your warehouse” you deliver your orders yourself to Jumia’s drop off centers available at the following locations
