Commissions and Policies

By 2017-02-16

What are the commissions on Jumia ?

As a basic vendor, you will only pay the commissions on each item you sell. The commission depends on the category of your item. The commissions can be found below and also on the Seller Center. 



When do I have to pay for commissions and services ?

Both the commission and the value added services fees will be deducted from your payment on a weekly basis. You can always check your payment in your account statement.

Where can I find Jumia’s Terms and Conditions for sellers?

Sellers Terms and Conditions are to be found on Seller Center, click here to view it.

What is Jumia Return Policy with Sellers?

On Jumia, customers are given option to return the product due to the below reasons:

  • Damaged or defective product.
  • Product not as advertised.
  • Wrong product or missing items.
  • Change of mind (14 days as per CPA).