You can now track the status of your shipped orders via your Seller Center portal. With this new feature, you can view the point-by-point movements of your processed orders, including:

– movement from the warehouse to the customer hub;

– each delivery attempt;

– in the case of a failed delivery, movements from hub back to the warehouse.

1. How does it work?

A/ Go to Orders → Manage Orders → Shipped.

There you will find a list of orders with the “Shipped” status.

B/ Find the order you want to track and click on the sign +.

C/ Then, click on the tracking link in the column “Shipping Information”

D/ You will then be redirected to this map, on which you can see the delivery status and all the details by clicking on “Click to view details”.

4-Any questions? Feel free to contact us!

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