You can now track the status of your shipped orders via your Seller Center portal. With this new feature, you can view the point-by-point movements of your processed orders, including:
– movement from the warehouse to the customer hub;
– each delivery attempt;
– in the case of a failed delivery, movements from hub back to the warehouse.
1. How does it work?
A/ Go to Orders → Manage Orders → Shipped.
There you will find a list of orders with the “Shipped” status.
B/ Find the order you want to track and click on the sign +.
C/ Then, click on the tracking link in the column “Shipping Information”
D/ You will then be redirected to this map, on which you can see the delivery status and all the details by clicking on “Click to view details”.