Order Processing Fees

The Order Processing Fees will be applied only on the final delivered orders, therefore you will not be charged for any failed delivery orders. These charges are applied based on the "Order level", and not the item level.

The Order Processing Fees covers the following:

  • Picking and packing your order
  • Order fulfillment
  • Packaging Materials (The cost which you paid for packaging materials will be refunded at the end of the month. To guarantee a successful refund, You should order the packaging materials using the same account (Email) as your Seller Center Email.)

Example:

  • First order: If the order contains 3 Fashion items that are stored at your shop, you will pay 3 pounds on the order as a whole. While you will only have to pay 2 pounds for the order (the 3 items) if it is stored at the Jumia WH.
  • Second order: If the order consists of both; 1 small sized item and 1 fashion item, you will be charged the higher cost.

In the below table, you will find the Order Processing Fees based on item size for both; Regular Marketplace (All products are stored at your storage), and Jumia Express (Your products are stored at JUMIA warehouse).

How do I know the size and processing fee for my order? Click here

CRITERIA/OPS model
JUMIA MARKETPLACE
JUMIA EXPRESS
Fashion products
3 EGP
per order
2 EGP
per order
Small sized products
5 EGP
per order
2 EGP
per order
Medium sized products
8 EGP
per order
4 EGP
per order
Large sized products
10 EGP
per order
5 EGP
per order