VendorHub Jumia EgyptVendorHub Jumia Egypt
  • Knowledge/Training
    • Guide to start selling
    • 9 Tricks to grow your sales on JUMIA!
    • All about the Seller Center
      • Discover the Seller Center
        • What is the Seller score?
        • How to use 360 Dashboard?
        • Holiday Mode
        • Seller Coach
      • Manage your products
        • How to manage your inventory
        • Put a product online in 30 secondes
        • Massively put products online
        • Put a product online (one by one)
        • Validation process for product creation
        • Fake products
      • Manage your orders – التحكم في الطلبات
        • Quality check
        • How to manage your orders in Seller Center?
        • How to pack an order?
        • Understanding customer returns
        • How to track an order?
        • Raise a claim for returns
        • Order your packaging material
      • All about your finances
        • How to get paid
        • Understand your Account Statements
        • Commissions
        • Sales expectations
        • All Vendor Charges
        • Order Processing Fees
      • Join Promotions
    • Understand our rules
      • Penalties
      • How to avoid OOS
      • Order limitation
    • Focus on your customers satisfaction
      • What is the Seller score?
      • Seller Coach
      • Seller Score Q&A
    • Most Read Articles
      • Grow Your Sales
      • Create products one by one
      • How to pack an order?
      • Quality check
      • Sponsored Products
    • YouTube Channel
  • Our Services
    • New Vendor Referral Program
    • Marketing tools
      • Featured Sellers Page
      • Sponsored Products
      • Know more, Sell more
    • JUMIA Express
      • Presenting Jumia Express
      • Joining Jumia Express
      • Managing your Jumia Express account
      • Removing your products from Jumia Express
      • FAQs
    • Jumia Lending
    • JUMIA Studio Services
    • JUMIA Product Creation Service
  • Vendor Community
    • Vendor Success Stories
    • Events & Gallery
    • Telegram
    • Facebook
  • Dropoff Stations
  • Book your training now!
  • Help Center
  • English
  • العربية
  • Knowledge/Training
    • Guide to start selling
    • 9 Tricks to grow your sales on JUMIA!
    • All about the Seller Center
      • Discover the Seller Center
        • What is the Seller score?
        • How to use 360 Dashboard?
        • Holiday Mode
        • Seller Coach
      • Manage your products
        • How to manage your inventory
        • Put a product online in 30 secondes
        • Massively put products online
        • Put a product online (one by one)
        • Validation process for product creation
        • Fake products
      • Manage your orders – التحكم في الطلبات
        • Quality check
        • How to manage your orders in Seller Center?
        • How to pack an order?
        • Understanding customer returns
        • How to track an order?
        • Raise a claim for returns
        • Order your packaging material
      • All about your finances
        • How to get paid
        • Understand your Account Statements
        • Commissions
        • Sales expectations
        • All Vendor Charges
        • Order Processing Fees
      • Join Promotions
    • Understand our rules
      • Penalties
      • How to avoid OOS
      • Order limitation
    • Focus on your customers satisfaction
      • What is the Seller score?
      • Seller Coach
      • Seller Score Q&A
    • Most Read Articles
      • Grow Your Sales
      • Create products one by one
      • How to pack an order?
      • Quality check
      • Sponsored Products
    • YouTube Channel
  • Our Services
    • New Vendor Referral Program
    • Marketing tools
      • Featured Sellers Page
      • Sponsored Products
      • Know more, Sell more
    • JUMIA Express
      • Presenting Jumia Express
      • Joining Jumia Express
      • Managing your Jumia Express account
      • Removing your products from Jumia Express
      • FAQs
    • Jumia Lending
    • JUMIA Studio Services
    • JUMIA Product Creation Service
  • Vendor Community
    • Vendor Success Stories
    • Events & Gallery
    • Telegram
    • Facebook
  • Dropoff Stations
  • Book your training now!
  • Help Center
  • English
  • العربية

Manage your orders

Understand Quality Check

How to manage new orders on the Seller Center

How to pack an order

Understand the Returns

Order Packaging Material

How to track your order

Raise a claim for returns

Need Help?  Raise A Claim 

Book your training here!

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