What is Jumia Express?

Jumia Express is a solution that helps you reach more customers with benefits like fast delivery and easier selling. Increased customer reach generally means more sales.

Simply send us your products, and we take care of storage, delivery to customers, customer service and returns handling.

Already a Jumia Seller?

New on Jumia?

   Benefits of joining Jumia Express

Average delivery time, in days

Jumia Express is a premium service with guaranteed express delivery.

All items are carefully packed by Jumia and supported by our quality after-sales service – doubling your customers’ satisfaction and willingness to buy.

Jumia Express customers pay no additional fees.

Jumia Express is available at no additional cost to the customers. They receive products at speed, whilst your brand benefits.

Optimize your Seller Score!

Seller score is part based on Shipping Experience:

  • Low cancelation rate.

  • shipping time

which Jumia both oversees with Jumia Express!

As a power-seller you’ll be eligible for Silver and Gold badges bringing many commercial advantages!

Improve your product satisfaction score!

The 5-star product satisfaction rate is a significant differentiator for product selection amongst customers, along with price and discount.

Satisfaction is strongly linked with your product price, quality and usability, and shipping experience as well!

With our service, you ensure an optimal customer satisfaction!


 

Jumia Express products are flagged with the “Jumia Express” Badge and feature at the top of the listings for each category.

Customers can easily toggle “Jumia Express only” to identify products available via free, fast delivery.

Save on storage fees

  • Competitive storage costs guaranteed in our Warehouse

  • Pay only for Jumia Express warehousing and delivery services – no additional charges or hidden fees.

Save on operational fees: personnel, packaging and processing charges

Processing fees for Jumia Express only apply on final delivered orders, they include: 

  • Storage
  • Order treatment (pick & pack)
  • Packaging
  • Shipping
  • Product returns
  • Choose online which stock you want to put on Jumia Express

    No obligation to put all your stock in Jumia Express

  • No Sales Volume Limit

    Sky’s the limit, with Jumia Express you won’t experience any limits on your daily sales orders

  • Join and leave jumia express easily whenever you want

    no engagement, no entries – you manage your account from your computer

  • Get paid faster

    Fees automatically deducted from your seller account once your order has been delivered

  • No aftersale management

    We manage customer complaints, returns and reinbound items that can be sold again

How much will Jumia Express cost me?

The Jumia Express Fee is split into two components:

Click here to check the order processing fees matrix for Jumia Express.