Want to join Jumia Express?
You will learn how to send your products in Jumia Express, schedule a Drop Off date at the Warehouse and prepare your products for the inbound.
To join Jumia Express you’ll have to:
1. Create a request to send your product to our Jumia Express warehouse.
2. Schedule a drop off date at our warehouse and
3.Prepare your products for the inbound following our guidelines
1st step: create a request to send your products in Jumia Express
Now that you’ve joined Jumia Express, you will need to create your first Delivery Request to start selling products – we offer here full explanation of the process.
Creating a New Jumia Express Request
Follow Up on Your Jumia Express Request
Once your request has been submitted, our teams will review it and approve it based on the following points:
1 Run rate: run rate flow For the Items
2 Return Rate: Which means if the items have a high rate of a returns, this will affect the accepted quantity that will approved
3 Seller KPIS: The accepted KPIS have to be greater than 2.5 to allow the seller to create a PO and his average Seller score is affecting in his accepted quantities
4 Conversion rate: we calculate the capacity and the accepted quantities based on the availability of the specific storage for each category
In the meantime, if you go in “Sent to Warehouse” in Jumia Express category, you will find your request with the status “submitted”.
-Within 48 hours you’ll be notified through seller-center whether “Accepted, Rejected or Edited -more or less stock-” and you get to either Accept or Reject.
Note: the maximum SKUs in the PO is 50 SKU , with maximum items quantity 500 item, otherwise the PO will be cancelled as it will not be matching the criteria, except for the fashion SKUs
Please note: we reserve the right to reject your request if it doesn’t comply with our warehouse’s inbounding rules.
In this “Send to Warehouse” tab, you can also navigate in the different status of your requests:
Draft: you created the Jumia Express request, but did not submit it to our team yet. You have to submit or it won’t be processed.
Submitted: request has been processed and waiting for our team’s approval.
Approval needed: request has been changed during the quality check by warehouse team.
Accepted: you can now go at the Warehouse on the date agreed with our team and drop off your products
Recieved: after the inbound process and quality check at the Warehouse, your request will have the “received” status
Cancelled: request has been cancelled by you or by the Warehouse
Rejected: request has been rejected by our team – to avoid this, see recommendations for your request below.
Your request has been accepted by our team?
Optimize your request acceptance rate and select your best products.
If you already sell your products on Jumia:
You can easily check your Best Selling products.
If you are a new vendor wishing to join Jumia Express, and have no products on the Seller Center
To select your top product, base your choice on such criteria as:
Good offline sales history.
Limited competition. Flexible margins.
-By choosing this category of products, you will ensure an optimal request acceptance rate by our team, and a strong business performance on Jumia.
2nd step: schedule a drop off date at our warehouse
Once your request to send products in Jumia Express has been accepted by Jumia’s Commercial Team, you are ready to dispatch your items to our warehouse.
The process is simple:
Go on you Seller Center to find your PO number, If you are unsure as how to get this PO, we explain everything below.
Book your Inbound slot via the Inbound Scheduling Tool (see below how to use it).
Ensure you items are prepared according to the inbound guidelines below , then deliver your shipment to the Jumia Warehouse at the pre-agreed time.
The jumia warehouse team will carry out a brief quality check and subsequently inbound your items. For more information on the inbound process, read below.
Please note that if you fail to arrive at your specified time & date slot, your items may be rejected and a penalty will be applied.
How to book an Inbound Slot
PO Number (Confirmed at point of PO acceptance)
Jumia registered email address
Navigate to the Inbound Scheduler link
Enter PO number and email address and run the search